I termed Mike this morning and informed them what I needed sent them a number of shots and confirmed up inside a hour Ely was the tech that confirmed up pretty Specialist and punctually.
They used some time attempting to figure out what it had been and they did, and glued it the next day, which I was more than happy with. if they got here, they allow me to know they needed to chop into your drywall Which they DO NOT resolve that. I reported which was beautifully great, really that had transpired to me previously and I contracted another company to return do the drywall. So fast forward, they entire the job and afterwards they convey to me they are going to be back again to fix the drywall. Oh Alright, interesting, which was unforeseen specified what I had been explained to but Okay then I just get the job done with a person company now. Now this is where the service just goes downhill. Trying to get them to come back out to complete The work was a nightmare. They advised me they might call or come, and I would not receive a call. It kept finding pushed even more and additional again. They confirmed up and said oh I don't have the piece sufficiently big needed, I will return A different working day. Then just far more waiting around trying to get them to return out. Zero conversation. Once i'd eventually get in touch, they'd apologize because it appears that they had forgotten regarding the get the job done they have been designed to do. last but not least will get accomplished and it looks awful. My ceiling appears to be ugly plus they employed some type of spray that got all over my other wall and you'll find now white splotches throughout. appear, if you don't do drywall that's good. But why make me wait about a month to acquire it mounted only to now be an eye fixed sore. I am in all probability gonna really need to get in touch with someone else anyway to repair it. it had been so frustrating and there was zero communication. I'm all about good service and Regardless that the plumbing position was accomplished properly, I unfortunately will not be calling them back soon after obtaining done some Careers with them. I want they'd have just explained to me to go along with An additional company with the drywall like past time rather than attempting to do all of it. And interaction is essential, I did not enjoy that I was the one particular being forced to attempt to track them down to complete The work. J B. 9/19/2020 Would absolutely suggest! named 1 evening as a result of a leaking drinking water heater and was instructed another person could appear out the following day. artwork arrived at out and arrived w/in minutes (Otherwise seconds) of approximated arrival time. He diagnosed the issue quickly and suggested we buy a new h2o heater. right after agreeing into the estimate, he ordered the h2o heater and arrived again a pair hrs later to setup. Art was quick and did an awesome career. He was very polite and still left the world neat and cleanse. He even went more than month to month/yearly routine maintenance actions we must always execute. Would certainly contact again for any potential wants.
I texted him all around 4PM stating I had been destined to be late coming home but he had by now stopped by and glued the trouble. He despatched me pictures to follow up.
On seven/30/19 another person from CastilloWorks arrived by to check for indications of leaks since the dye experienced went from the technique. following his inspection I used to be knowledgeable that there have been no leaks with the evaporator from the attic nor the condensor exterior.
Viktoryia M. 8/27/2018 amazing service!! I have known as Castillo Works Plumbing a couple of instances for random do the job right before. when I found out that my drinking water heater is leaking I have identified as to Ely once more. He's normally been exceptionally fast to reply to my phone calls or text messages. He's been in a position to be at my home precisely the same working day to diagnose the situation. New water heater is installed in 3 hrs.
Greg responded instantly, arrived out very same working day (in just two hrs of contacting him), charged me ordinary premiums (did not take advantage that it was an crisis problem). He was upfront about best case / worst scenario state of affairs and effectively achieved the BEST situation situation offered restricted possibilities! He was kind, respectful, and dealt with the people (Grownup residential treatment facility) While using the utmost treatment/concern and labored difficult to distinct the primary strains so they could shower.
The team perform they have is remarkable. They took time to lay out plastic and set the dirt over it, producing The work as clean up as feasible check here all the way through. I will definitely be employing them! HUGE thanks to artwork, Ace, Ron, and Buddy for every little thing!
Over-all, I had been satisfied with Ely's service and content to obtain my warm h2o operating all over again. Thanks Ely! Yay, no more chilly showers! Haha... Gotta really like homeowner duties, lol. Rudi K. 1/16/2019 Updating and adding a lot more kudos to this superb company for his or her quality of labor and for their customer service in addition.
Later on we talked over the bill for the past times' work and the final value was substantially under what he at first quoted us as a result of there staying to some degree diverse ailments and work than was originally expected. Alex stated all the things they labored on and the way to stay clear of potential issues incredibly totally and kindly.
Wowowow so glad I stumbled throughout this location... more than happy with my results. Jessie was my technician. She was helpful and valuable.
Art stored in contact with us to let us know when he was on his way and when he needed to select up a completely new element that was needed to the repair. Art and RV arrived back again With all the new piece which was needed to complete The task the next day. They stayed to make sure our water was Functioning in all faucets and showers ahead of they remaining. we're absolutely saving Castillo plumpings variety for any plumbing requirements we have and we 100% propose them for virtually any of your plumbing repairs. Thank you artwork and RV for all your effort. Jenn B. 08/09/2017 12:00:00 SA Alex and his crew were being incredibly fast, Skilled and courteous!
Maybe it had been just the gentleman that answered the cellular phone. Have identified as somewhere else and prices are considerably less. They had been the best. Mark M. 10/eighteen/2022 My h2o heater went out!!! gave them a phone they had been the best value and pretty much came to my home in an hour and concluded The task rapidly and incredibly skillfully !!
Called Castillo for info on needed cartridge for shower faucet. Guy that answered quoted $350. After i explained to him my handyman, who moved to Texas, said It will be way considerably less, he claimed then probably he really should come from Texas to fix. I found that to become rude, curt and outside of line. astonishing when all their reviews are so fantastic.
What I value most about him is his transparency and his honesty. He is a wealth of data which is ready to share it with you. We uncovered a great deal from him and we will not endorse him adequate. We are going to be employing Ely for all our wants and inspections Sooner or later.